Category Archives: Uncategorized

EMS operators have been preparing to handle peak end-of-year EMS volumes with investments in extra vehicles, delivery journeys and staff. This year there is more optimism compared to recent years as many operators are no longer facing staff shortages and issues with transport. The annual shopping events may not reach the staggering pre-pandemic volumes but […]

The impact of the global pandemic during 2020 had a resounding effect on EMS. The results of the 2020 annual survey for EMS Operators also showed that there were changes in the types of customers shipping through the EMS network because of the change in market conditions. The rise of eCommerce during the pandemic, generated […]

As global markets recover, the need to grow EMS business was a key topic discussed at the 25th EMS Cooperative General Assembly, held at the UPU headquarters in Switzerland. The Chair of the EMS Cooperative Board, Patrick Richon, welcomed all EMS Cooperative members and outlined the honour to have the Director General, Deputy Director General, […]

As many EMS operators are looking for ways to grow their business and reconnect with customers, effective marketing is the key to the success. Operators are keen to promote the EMS brand and are working on ways to make international EMS even more competitive. To help EMS operators develop strategies to evolve EMS Business, the […]

In a rapidly changing marketplace, a priority for today’s customers is for a resilient and reliable international delivery service. EMS Cooperative members are addressing these changing market needs by focussing on business continuity and export volume recovery. This year’s EMS Cooperative’s global workshop on 13 and 14 October will address the theme of business continuity […]

Over the last two years, EMS operators have adapted solutions to assist members during the height of the pandemic. With the resumption of international flights and travel, many operators are looking for ways to reconnect with their international EMS customers and tailor specific marketing campaigns for their own customers. EMS Algeria shares their insights on […]

Changes in the EU regulations on security (ICS2) and VAT process which took place in 2021 reaffirmed that, all postal operators sending items internationally must transmit Electronic Advance Data (EAD) for security reasons and in order to speed up customs clearance and delivery at destination. These changes are valid for all EU member states and affect […]

For the first time in many years, members of the EMS Cooperative had the opportunity to meet together in person for an EMS Workshop on Business Continuity and Recovery. Around 100 participants met in Switzerland and online, for the two day event. The workshop was moderated by industry expert, Derek Osborn and to bring different insights […]

Reliability, speed and affordability are cornerstones of the Express Mail Service (EMS) product. EMS is the fastest cross-border postal product with the largest delivery network in the world, connecting the address of every citizen and business. Posts are constantly adapting to ensure that EMS meets customer expectations, and many EMS operators are finding success amidst […]