Informed Delivery by USPS

See Photos of Your Mail Before It Arrives, Free

Start your mornings with a preview of your day’s USPS® mail and packages with Informed Delivery® notifications:

  • Get Daily Digest emails that preview your mail and packages scheduled to arrive soon.
  • See images of your incoming letter-sized mail (grayscale, address side only).1
  • Track and manage your packages in one convenient place.

Sign Up for Informed Delivery

1 Create Your Account

Use your personal or business USPS.com account or sign up for one today.

2 Verify Your Identity

Protect your privacy and personal information by verifying your identity and address.

3 Watch for Updates

Look for mail and package updates via email, the online dashboard, or the USPS Mobile® app.

Maximize Your Informed Delivery Experience

After you set up and verify your account, go to your Informed Delivery settings to adjust your notification preferences:

Set Package Tracking Notifications

Turn on package tracking notifications and you’ll automatically get text and/or email alerts with the status of your package and delivery details.

Schedule & Receive Mail Reminders

Schedule email reminders for important mailpieces: From your Daily Digest email, click “Set a Reminder” to get additional notifications for mail you don’t want to miss.

USPS Electronic Signature Online

If you can’t sign for a package in person, register your digital signature online, and we’ll drop off your Signature Required package in your mailbox or preferred delivery location.2

Do More with Your Packages

Now that you can automatically see the status of your packages in one place, it’s easier to manage deliveries from your Informed Delivery dashboard. You can:

  • See your package details and tracking history
  • Leave USPS Delivery Instructions® for your carrier3
  • Schedule a Redelivery for another day
  • Add a unique package nickname
  • Remove a package you no longer wish to track
  • Automatically track the status of Click-N-Ship® packages you send to other people
  • Manually add other USPS Tracking® numbers that you want to track

What is Informed Delivery?

Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the USPS Mobile® app. Informed Delivery also has other features that make tracking and receiving your packages easier and more convenient.

What if I can’t verify my identity online?

To register for Informed Delivery, USPS needs to verify your identity to ensure your security and privacy. If you can’t verify your identity online, you can go to a USPS® location that offers Identity Verification Services. See the Informed Delivery FAQ for more information.

How does Informed Delivery work?

As mailpieces travel through the USPS® network, they go through high-speed sorting machines, which take a picture of the front (the side with the address). Informed Delivery shows you grayscale images of those mailpieces arriving soon to your address. (You’ll also see color images of some things, like catalogs or magazines.) Informed Delivery will also show you the status of incoming and outbound packages.