Symposia and Workshop
Communicating EMS initiatives is a priority for the EMS Cooperative. Postal operators from all around the world and stakeholders take part in EMS Cooperative symposia, training and workshops.
Since 2001, the EMS Cooperative has successfully organized events to support EMS operators in their work to strengthen their EMS service for customers worldwide. The events aim to ensure that participants:
- Collaborate strategically to grow the EMS business,
- Understand the need to provide a high quality EMS service,
- Recognise the important service elements of EMS,
- Interpret performance data to identify gaps and agree on action plans to make improvements, both to address immediate issues and on an ongoing basis.
More recently, the restrictions caused by the COVID-19 pandemic meant that many regional events moved to monthly online regional teleconferences which have allowed operators to innovate to identify ways to improve EMS for customers
2019-22 EMS Cooperative events
The restrictions caused by the COVID-19 pandemic meant that all regional events moved to monthly online regional teleconferences which have allowed operators to innovate to identify ways to improve EMS for customers worldwide.
2022
- EAD and CDS training and EMS reports workshop for the Caribbean region in Oranjestad, Aruba (September)
- EMS Operational Performance Improvement workshop for the Asia-Pacific region, online from Bangkok, Thailand (August)
- ICS2 and EU VAT meeting for Europe and Asia Pacific online from Berne, Switzerland (March)
2021
- EMS Performance Improvement Workshop for Asia Pacific operators or the Asia-Pacific region, online from Bangkok, Thailand (October)
2020
- EMS workshop for English-speaking Africa and Arab region Cairo, Egypt (March)
2019
- EMS EAD workshop for English-speaking Africa and Arab region in Cairo, Egypt (February)
- EMS symposium for senior management of the Americas and Europe region in Lisbon, Portugal (March)
- EMS EAD workshop for the Americas and Europe region in Lisbon, Portugal (March)
- EMS EAD workshop for French-speaking Africa and Arab region in Yaoundé, Cameroon (March)
- EMS EAD workshop for Asia Pacific in Melbourne, Australia (March)
- EMS symposium for senior management of the Africa region in Bassam, Côte d’Ivoire (May)
- EMS symposium for senior management of the Caribbean region in Barbados (May)
- EMS EAD workshop for the Caribbean region in Barbados (May)
- EMS symposium for senior management of the Arab region in Beirut, Lebanon (July)
- EMS symposium for senior management of the Asia-Pacific region in Ulaanbaatar, Mongolia (August)
- EMS Operational Performance Improvement workshop for the Asia-Pacific region in Bangkok, Thailand (November)
- EMS symposium for senior management of the Europe region in Baku, Azerbaijan (December)
2018 symposiums, training and workshops
- EMS Operational Performance Improvement workshop for the Asia-Pacific region in Bangkok, Thailand (November)
- Global Workshop: EMS Strategy 2021-2024 in Berne, Switzerland on 11-12 October
- EMS Symposium for senior management of the Asia-Pacific region in Ho Chi Minh City, Vietnam (September)
- EMS Pay-for-performance workshop in Yaoundé, Cameroon (July/August)
- EMS Operational Performance and Quality Improvement Workshop for Europe, Moscow, Russia (May)
- EMS symposium for senior management of the Africa and Arab region, Cairo, Egypt (May)
- EMS symposium for senior management of the Europe region, Tbilisi, Georgia (May)
- EMS Operational Performance and Quality Improvement Workshop in Moscow, Russia (May)
- EAD and EMSEVT V3 compliance for EMS workshop in Bridgetown, Barbados (April)
- EMS Pay-for-performance workshop in Cairo, Egypt (February)